Do you have a passion for the Ford product? Would you like the opportunity to work with one of these cars? We are looking for polite, enthused and organised Parts Advisors to join our team at Think Ford Basingstoke.
The service and expertise provided by our parts team are crucial to the business’ success. Therefore, the successful candidates for our Parts Advisor vacancies will have previous experience in a similar role and proven customer service skills.
A large part of the Parts Advisor position involves:
Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate;
Communicating relevant promotions and offers to customers;
Delivering exceptional customer service to external and internal customers;
Receiving, recording and allocating parts and consumables from suppliers;
Reporting any stock damages or losses;
Assisting parts stock checks;
Liaising and maintaining a brilliant working relationship with the manufacturer;
Being fully conversant with procedures within the parts department;
Maintaining and updating displays as per manufacturer requirements.
We expect you to demonstrate some skills that will prove very beneficial in the position, including:
Ability to multi-task
Ability to work to deadlines
Confident and professional communication skills
Think Ford Basingstoke is part of the Group 1 Automotive network, a well-established and growing automotive group in the UK, with offices in America and Brazil as well. Group 1 Automotive is the 10th largest dealership group in the UK, has a strong history of success and is looking to grow their presence in the UK over the coming years. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources and training and competitive earnings packages.